1. Introduction

Memory Design & Company LLC(“we,” “our,” or “the Company”) is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, contact us, or visit our website.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number
• Nationality
• Passport information (when necessary for bookings)
• Travel preferences and special requests
• Payment and billing information
• Website usage data (such as cookies, IP address, browser information, and analytics)

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing bookings and reservations
• Arranging travel services and personalized itineraries
• Communicating with you regarding your trip
• Processing payments and invoices
• Improving our services and website performance
• Complying with legal and regulatory obligations

We collect only the information necessary to provide our services effectively.

4. Sharing of Information

We may share your personal information only when necessary with trusted third parties, including:

• Hotels and accommodation providers
• Transportation providers
• Activity operators and local guides
• Payment processors
• Government authorities when legally required

We do not sell, rent, or share your personal information for marketing purposes.

5. Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We retain personal information only for as long as necessary to fulfill business, legal, and operational requirements.

6. Cookies

Our website may use cookies and analytics tools such as Google Analytics and Meta Ads to improve website functionality, user experience, and marketing performance.

You may disable cookies through your browser settings; however, some website functions may be limited as a result.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

We will respond to such requests in accordance with applicable laws and regulations.

8. Changes to this Privacy Policy

Memory Design may revise this Privacy Policy from time to time to reflect updates to our services, business operations, or applicable legal requirements.

Any changes will be published on our website with the updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.